How it works
From the first pickup to the day it goes home.
- 01
Sign up online
Tell us who you are and what you would like stored, and sign the storage agreement on the same page. It takes a few minutes, and a copy of the signed agreement is saved to your account.
- 02
We collect your pieces
Ask for a pickup as you sign up, or any time after. Give us the address, a good day and a short description, and the team confirms the date with you. Designers can also have orders delivered straight to us.
- 03
Every piece is logged
When a piece arrives, our movers photograph it, give it its own tag number, write a note on its condition and record exactly where it sits in the warehouse. If a piece needs special care, we mark it so everyone who handles it knows.
- 04
Your collection, online
Sign in to see every piece we hold for you, with its photos and condition note. Search, look back at what has gone home, and keep track of your bills in the same place.
- 05
Ask for a delivery
Tick the pieces you want and choose a day. Our movers get a pick list in warehouse order, so nothing is missed, and you hear from us at each step: when it is scheduled, when it is on the way and when it is delivered.
- 06
One bill a month
On the billing date each month you are billed for the pieces in our care, plus any deliveries. Bills come by email and can be paid online by bank transfer or card.
Questions before you start?
The answers to the ones we hear most are on our questions page. For anything else, write to us and we will reply.

